Why opt into technical support retainer?

Yes, we offer a one-time 14 days money back guarantee, valid for your first time subscription only.

We do offer discounts for annual payments, basic plan is billed 1600 EGP instead of 1800 when paid annually, same for advanced plan, which is billed 2900 EGP instead of 3200.

As part of our dedication to NGO’s support, we offer a special 25% off discount to all NGO’s and community development entities.

No, external services can be a wide range of tools and licenses, while we’re happy to manage the services for you in terms of following up on configuration changes and reflect that on your site, or do code changes to accomodate a new version of API to make sure the service remains functional on your site, you pay all the charges for external services used on your website to its respected vendor directly.

SEO, is a short for search engine optimization, which is now an industry standard, and it a set of codes and copy editing practices on-site, that insure your website is readable to search engines, also serves the focus keys words among many other factors.

Link building is an off-site process which means having other sites linking to your application or website, either through reviews or link exchange, ..etc.

Yes, but to avoid billing conflicts, your upgrade or downgrade starts after end of current plan’s month. However, if you have an urgent request, you can reach to us through support channels, dedicated for our clients and we will be happy to help.

WordPress, like all other content management systems (CMS) such as Drupal, Joomla, ..etc. is based on set of codes and a database, hence, all the services we offer applies to it. However, If your website is a WordPress, we do offer extra custom features, it falls under security, SEO and other services, reach out to us and we will be happy to further discuss.